Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report. The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes. It also found that 44,000... read more →
Jan
24
Jan
12
With less than a month to go 5.4 million taxpayers still need to complete and pay their self assessment and avoid penalties, HMRC warns. Anyone required to file a tax return for the 2023/24 tax year who misses the 31 January 2025 deadline could face an initial late filing penalty... read more →
Nov
22
Over 400,000 customers have now used the Student Loan Company's (SLC) digital refund service. The SLC introduced a new service into the online account for repayment customers in May 2024 and has released data on the first six months of operation. The SLC says its simple, digital service is an... read more →
Nov
22
The government has published draft legislation to permanently cut business rates for retail, hospitality and leisure properties from 2026. The tax cut will be funded by a tax rise for the very largest business properties, such as online sales warehouses, the government added. Until then, 250,000 retail, hospitality and leisure... read more →
Nov
15
Import and export businesses are frustrated by the government’s decision to pause work on the digital trade platform, according to the Institute of Directors (IoD). When fully operational, the Single Trade Window will provide a gateway between businesses and UK border processes and systems, allowing users to meet their import,... read more →
Nov
15
The tax authority has clarified the guidance on who can participate in the Let Property Campaign, which is targeted at landlords who owe tax through letting out residential property in the UK or abroad. Landlords can report previously undisclosed taxes on rental income to HMRC under the Let Property Campaign... read more →